Frequently Asked Questions

Get certified online can be confusing, so we worked hard to make it simple. If you still have questions, our team will be happy to help!


Are you nationally accepted?

Yes, our courses follow the latest AHA guidelines and are Nationally Accepted.

Is my certification accepted by my employer?

Our curriculum follows the latest OSHA guidelines. If your certification is not accepted we will gladly refund your money.

How long do the classes take?

Generally the courses take less than one hour.

How long do I have access to the course?

After completing payment you have 2 years to pass the quiz. However, we can extend the time if needed.

How many times can I take the final exam?

You can re-take the quiz as many times as needed.

How can I get a refund?

If you are not satisfied for any reason you can get a refund within 14 days. To get a refund just contact us via our “Contact” page OR you can send an email to:

Why does more course status say incomplete?

In order to pass the course you need to “mark complete” located at the bottom of the learning lessons. You also need to pass the course.

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